Ticket TKT-0842

Unable to export reports to PDF

When clicking Export PDF in the reports section, the download starts but the file is corrupted and cannot be opened.

PP
Priya PatelApr 20, 2026

When clicking Export PDF in the reports section, the download starts but the file is corrupted and cannot be opened. This is blocking our monthly reporting process.

MJ
Marcus JohnsonApr 20, 2026

Thank you for reporting this. I can reproduce the issue. It appears to be related to our PDF rendering library update. Working on a fix.

MJ
Marcus JohnsonInternal NoteApr 20, 2026

Internal note: This is caused by the wkhtmltopdf version mismatch in production. Escalating to DevOps.

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Ticket Details

Statusin progress
Priorityhigh
CategoryBug Report
RequesterPriya Patel
Assigned ToMarcus Johnson
CreatedApr 20, 2026
SLA DeadlineApr 22, 2026

Tags

reportsexportpdf