Support Operations Summary

readyGenerated 11d agoSchedule: Weekly

Total Tickets

342

Resolved Tickets

318

Avg Resolution Time

4.2

Csat Score

94.2%

Sla Compliance

96.8%

Trend

Last 6 months

Monthly Breakdown

Report Details

Ticket volume, resolution times, CSAT scores, and agent performance for the support team.

total Tickets342
resolved Tickets318
avg Resolution Time4.2
csat Score94.2%
sla Compliance96.8%